Warranty and After-sales Services

We believe that a reliable supplier is not recognized by how smoothly they sell you something, but by how they take care of you when things do not go according to plan. Be it changing sludge conditions, unforeseen circumstances, or damaged parts; we will be your partner in solving the matter as quickly and conveniently as possible. And of course, we support you in regular maintenance to ensure a reliable and stable dewatering performance over the entire lifespan of our machines.

We’re about long-term cooperations. There is no greater reward for us than when a customer is satisfied with our technology over the long term.

Reliable Two-year Warranty

Our machines are built to last. Their lifespan is calculated in decades. AMCON’s made products therefore come with a two-year warranty as standard to give you peace of mind after installation, with extended warranty options available for up to five years.

Repair/After-sales Service

When things don’t go to plan, or the machine and auxiliary equipment simply are in need of periodic maintenance, our global After-sales team and local partners offer you prompt support and “boots on the ground” to ensure that your production and wastewater treatment processes are not affected. Their expertise extends beyond the mechanics of the units, so they are able to troubleshoot situations, advice on treatment processes, re(train) operators, and optimize machine performance.

Our online support in several languages is always available for you from our headquarters in the Czech Republic.

Support

Our customer’s voice

Operator for wastewater treatment plant for beverage production factory

I was faced with the problem of sludge not discharging from the dewatering press. I called AMCON to ask for advice to solve the problem, and they told me how to handle the situation in a way easy for even me, who is not an expert, to understand. That was very helpful. If the dewatering press stops, it will affect the production of our products. Therefore, AMCON’s always swift response is very much appreciated.

Operator for wastewater treatment plant for cosmetics manufacturing factory

I was newly assigned to wastewater treatment due to a personnel relocation. I was very anxious because I had no experience in operating/managing sludge dewatering press. At the time, an AMCON sales engineer came over for inspection and he explained to me how to operate everything, which was helpful. I was also impressed with his heartiness for the work. He said “If you need our help, let us know immediately”, and that encouraged me.

Inquiries about machine repair, maintenance, etc.

AMCON Europe s.r.o. Sales department

Request a consultation and quotation using our online form.
Or call us at this number for more information.

+420 211 150 122
Office hours: Mon–Fri | 9:00–16:00 (CET/CEST)

Consultation & Quotation form

Free Sludge Sample Analysis
Request for Pilot Test
Rental of Sludge Dewatering Presses